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Every transformation announcement follows the same arc. There is a compelling rationale, a strategic framework, and a call to action. Leaders communicate the vision. Managers cascade the message. And then, quietly, the organization does what it has learned to do: it waits.
Not out of laziness. Not out of resistance. Out of experience.
Read MoreIn a village in Rajasthan, India, a 14-year-old girl named Nisha Vaishnav was at football practice when a family arrived to evaluate her as a potential bride. She refused the proposal. When her father later questioned why she kept going to practice, she told him: "There is no lover. I am going to play football. That is my love."
Read MoreI keep having versions of the same conversation with leaders and managers.
Sometimes it’s a remote team that feels like onboarding has become impossible. Sometimes it’s a hybrid team that’s technically “back,” but still spending most of the day on video calls. Sometimes it’s a co-located team where everyone sits in the same building and still struggles to coordinate across functions, or understand what other people are actually doing.
Read MoreIt's early February, and if you're like 80% of Americans, that shiny New Year's resolution you made three weeks ago is gathering dust somewhere between "I'll start Monday" and "Maybe next year." Perhaps you resolved to be more positive, adopt a growth mindset, or finally become that unflappable leader who sees every setback as an opportunity. Noble goals, all of them.
Here's the uncomfortable truth: mindset work isn't a resolution. It's a renovation.
Read MoreEvery leader I know is sprinting. Racing to adopt AI. Rushing to transform. Scrambling to stay ahead. And yet, when you look at the actual results, most of them are running in circles. MIT's recent study reported that 95% of generative AI pilots are failing to deliver measurable value. Nearly all organizations are seeing zero return on their AI initiatives.
That's not an AI problem. That's a velocity problem.
Read MoreTwo concerns tend to dominate our conversations with leaders: skepticism that AI is not all that powerful and the hype is overblown, or fear that AI is dangerous and perhaps best avoided altogether. However, these perspectives are distractions, slowing leaders down, narrowing imagination, and prevent experimenting with what is possible.
Read MoreWhile most leaders are busy either panicking about AI replacing them or breathlessly evangelizing its capabilities, they're missing the most important truth of our time: artificial intelligence doesn't diminish the value of human judgment—it makes it exponentially more valuable. But only if you understand why.
Read MoreIn a recent interview with Harvard Business Review, IBM CEO Virginia “Ginny” Rometty discussed her concerted efforts to ensure the company stays relevant. It’s not difficult to see one clear theme emerge, seemingly a six-word lynchpin of her strategy in this transformation: “Don’t try to protect the past.” Rometty’s tack is a unique lesson in innovative thinking, efforts that otherwise could easily have gone awry.
Read MoreWe’re in the home stretch of our seven-part series investigating the tension between the NYPD and Mayor Bill de Blasio. We began this series by conducting a thorough diagnosis to identify the systemic challenge that we believe is the root cause behind the turmoil in New York. We responded to our diagnosis by developing a comprehensive strategy to address this challenge.
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